ERP Software Telemarketing Specialist Featured

Job Description

Introduction:

We seek a dedicated and dynamic telemarketer to join our sales and marketing team at Marg of USA Corporation

As a telemarketer; you will make outbound calls to potential customers and persuade them to purchase products or services. Your primary goal will be to generate interest, qualify leads, and close sales over the phone. You will also engage prospects and build rapport through persuasive communication skills, gathering information about their needs and preferences.

If you are a self-motivated and creative sales professional passionate about delivering tangible results, you could be an excellent fit for this role. We offer a competitive commission of  10% of Closed-deal, performance-based incentives, and opportunities for career advancement in a growth-nurturing work environment that fosters growth and career development.

Objectives of this role

• To Conduct outbound calls to potential customers to promote our products or services.
• To Build rapport with customers, understand their needs, and provide tailored solutions to generate leads and drive sales.
• To Address customer concerns and overcome objections to influence buying decisions through persuasive sales conversations.
• You’ll be Collaborating with sales teams to schedule appointments, demos, or consultations for qualified leads.
• To Achieve or exceed individual targets and goals related to lead generation, appointment setting, and sales conversion.

Responsibilities

• Conduct outbound calls to prospective customers, using your persuasive skills to promote our products effectively.
• Identify and qualify sales leads, capture essential customer information, and assess their needs to tailor appropriate solutions.
• Engage with potential customers professionally and persuasively, and clearly by articulating features, advantages, and how-to benefits from our offers.
• Follow up on leads and maintain regular communication with potential customers to build relationships and increase the likelihood of sales conversions.
• Close sales deals by overcoming objections, negotiating terms, and securing customer commitment.
• Maintain accurate and up-to-date records of customer interactions, ensuring proper documentation and follow-up actions.
• Collaborate with the sales team to provide qualified leads and relevant information for an effective follow-up.
• Stay updated on product knowledge, industry trends, and competitor offerings to position our products or services in the market.

Required skills and qualifications

• High school diploma or equivalent.
• 0-1 year of experience in telemarketing, sales, or customer service.
• Excellent verbal communication skills and a clear and confident phone manner, with the ability to articulate product features and benefits persuasively.
• Familiarity with the local language, industry regulations, USA markets, culture, and customs.
• Understanding of the USA economy, market trends, and competitors’ landscape.
• Solid persuasive and negotiation abilities to influence buying decisions.
• A customer-focused mindset with the ability to understand and address customer needs.
• Resilience and perseverance to handle rejection and maintain motivation in a sales-driven role.
• Organizational skills to manage customer information and follow-up activities.
• Basic computer literacy and familiarity with CRM systems or call center software.
• Professionalism, integrity, and a positive attitude in all customer interactions.

Preferred skills and qualifications

• A bachelor’s degree in any field.
• Demonstrable knowledge of sales techniques and customer relationship management principles.
• Additional language proficiency in Spanish and at least one other regional language as Arabic and Italian.
• Ability to adapt to changing sales strategies and market dynamics.
• Exceptional time management and organizational skills, with the ability to manage multiple tasks and priorities.

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